Ceredigion Council
COUNCIL CONTACT NUMBERS
To contact the Council please telephone 01545 570881 or e-mail clic@ceredigion.gov.uk
In an emergency, please telephone:
Social Services: 0300 4563554
Highways and Environmental Services:
North: 01970 625277
South: 01239 851604
FROM WELLBEING TO SUSTAINABLE WORK
SUPPORT FROM CYFLE CYMRU
Cyfle Cymru supports people aged 16+ across Ceredigion to reconnect, rebuild confidence and discover new opportunities within their community.
From 16+, we offer friendly, flexible and person-centred support, meeting people wherever they are on their journey.
What we support with:
✅ Mental health and emotional wellbeing
✅ Confidence, motivation and life skills
✅ Community activities, groups and workshops
✅ Exploring interests and new opportunities
✅ Learning opportunities and recognised training
✅ Volunteering and community connection
✅ Support to find suitable, sustainable employment that fits individual needs
Whether someone is feeling isolated, rebuilding after a difficult time, looking for community connection, exploring new activities and opportunities, or moving towards the right job at the right time — Cyfle Cymru offers supportive, community-based help to move forward at their own pace.
Jayne Owen
Community Engagement (Ceredigion)
Cyfle Cymru
Mobile: 0797177643
Email: jayne.owen@barod.cymru
IMPORTANT INFORMATION
In view of the cold and snowy weather I am republishing some articles from last month’s newsletter.
Cold Weather Payments
If you’re eligible, you’ll get these payments automatically. You’ll get £25 if the average temperature in your area is 0 °C or below for 7 days in a row between 1 November 2025 and 31 March 2026.
Eligible benefits:
· Pension Credit
· Income Support
· Income-based Jobseeker’s Allowance,
· Income-related Employment and Support Allowance
· Universal Credit (with children under 5 or limited capability)
· Support for Mortgage Interest
There is more information online: Cold Weather Payment: Overview - GOV.UK.
Warm Home Discount
A one-off £150 discount off your electricity bill. It’s paid automatically to people on a low income.
If you’re eligible, your electricity supplier will apply the discount to your bill by 31 March 2026. People on pre-pay or pay-as-you-go meters usually receive a voucher. You should get a letter between late October 2025 and early January 2026, to tell you that you’ll get the discount.
Warm Discount Scheme helpline - 0800 0309322.
There is more information online - Warm Home Discount Scheme: Overview - GOV.UK
Support from Age Cymru Dyfed this Winter
Contact Age Cymru Dyfed for friendly, confidential support to:
· help check that you’re receiving the financial help you’re entitled to
· put you in touch with trusted local services for practical help around the home
· share advice on keeping warm safely, managing household costs, and staying connected with others through the winter months.
They are here to help you stay warm, safe and well this winter.
Telephone: 0333 3447874
Email: reception@agecymrudyfed.org.uk
There is more information online - Age Cymru Dyfed
VILLAGE FLOODING
If you have any issues, questions, worries, concerns or observations about flooding in the Pennant area please contact Annette Burkett via 01545-570881.
Visit https://www.ceredigion.gov.uk/resident/coast-countryside/coastal-flood-risk-management/ for further information.
ASSISTANCE FROM CEREDIGION COUNTY COUNCIL
As a result of the increases in the cost of energy Ceredigion County Council have provided some items to assist in keeping people warm and increase the efficiency of their heating.
At Pennant Community Centre we have rugs/blankets, draught excluders and radiator reflective panels.
These items are free to anyone that needs them. Please call when the Centre is open or contact one of the listed trustees to gain access.
FINANCIAL HELP - CEREDIGION COUNTY COUNCIL
An email was circulated, earlier this month, with a couple of links relating to Council support that is available through two schemes. These items would appear not to have been widely advertised and maybe of interest to local residents.
They are
Winter Fuel Support Scheme - Ceredigion County Council
And
Ceredigion Carers Fund 2022 - Ceredigion County Council
I have prepared a flyer, which is in this newsletter, with some information on the Schemes for your attention.
NEST
NEST is part of the Welsh Government Warm Homes Programme.
You can contact them via their website at https://nest.gov.wales/ or call Freephone 0808 808 2244 (Mon-Fri 9am-6pm).
There is also a NEST health and well-being directory which can be accessed in the Centre or contact them to find out what support is available.
WARM NEIGHBOUR - CYMMES CYNNES
Cymdogion Cynnes is pack designed to support and offer the most effective help for individuals. It lists both local and national Welsh energy schemes to ensure
wherever possible, homes and residents are able to be safe and warm during the winter. There is a list of organisations to contact for further information or assistance. Copies of the latest issue are available at the Community Centre, in English and Welsh, along with a link on the community website.
Please follow links to Cymdogion Cynnes (English) or Cymdogion Cynnes (Welsh)
KEEP WARM & KEEP SAFE and remember, there is always someone who can help.